The Telehealth Nurse provides telephonic and electronic support to patients, caregivers, and healthcare providers for prescription and specialty medications. Responsibilities include patient outreach, adherence support, clinical data collection, compliance with regulatory programs, and coordination of follow-up services.
Key Responsibilities
Provide telephonic/electronic support using behavior modification and motivational interviewing to drive medication adherence
Collect and document patient-specific clinical information
Ensure compliance with regulatory, program, and service line requirements
Identify risks, concerns, and stakeholder needs and escalate appropriately
Follow up with patients and physicians to support compliance and therapy persistence
Maintain active nursing licensure (LPN or RN)
Minimum Qualifications
Education & Licensure
Vocational/technical nursing training required
Active RN or LPN license (must be maintained throughout employment)
Experience
2+ years in healthcare, physician office, telehealth, or lab environment
Skills & Competencies
Strong communication (verbal & written)
High attention to detail; accurate data entry and documentation
Ability to navigate multiple online systems simultaneously
Ability to interpret safety rules, procedures, and clinical instructions
Strong computer skills: Microsoft Suite, typing, documentation
Ability to troubleshoot issues and independently resolve problems
Experience supporting patients with complex needs
Ability to identify adverse events and product complaints
Adaptability in a fast-paced, evolving healthcare environment
Working Conditions
Fully Remote / Work-From-Home
Must maintain HIPAA-compliant environment
May require sitting/standing 7 10 hours/day
Extended hours possible
Headset may be required for prolonged periods
The Telehealth Nurse provides telephonic and electronic support to patients, caregivers, and healthcare providers for prescription and specialty medications. Responsibilities include patient outreach, adherence support, clinical data collection, compliance with regulatory programs, and coordination of follow-up services.
Key Responsibilities
Provide telephonic/electronic support using behavior modification and motivational interviewing to drive medication adherence
Collect and document patient-specific clinical information
Ensure compliance with regulatory, program, and service line requirements
Identify risks, concerns, and stakeholder needs and escalate appropriately
Follow up with patients and physicians to support compliance and therapy persistence
Maintain active nursing licensure (LPN or RN)
Minimum Qualifications
Education & Licensure
Vocational/technical nursing training required
Active RN or LPN license (must be maintained throughout employment)
Experience
2+ years in healthcare, physician office, telehealth, or lab environment
Skills & Competencies
Strong communication (verbal & written)
High attention to detail; accurate data entry and documentation
Ability to navigate multiple online systems simultaneously
Ability to interpret safety rules, procedures, and clinical instructions
Strong computer skills: Microsoft Suite, typing, documentation
Ability to troubleshoot issues and independently resolve problems
Experience supporting patients with complex needs
Ability to identify adverse events and product complaints
Adaptability in a fast-paced, evolving healthcare environment
Working Conditions
Fully Remote / Work-From-Home
Must maintain HIPAA-compliant environment
May require sitting/standing 7 10 hours/day
Extended hours possible
Headset may be required for prolonged periods
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