Job Description
The Loan Partner Two (“LP2”) is responsible for accurately prequalifying home loan applications, issuing and managing quality pre-approval letters, and overseeing the success of every loan in the committed pipeline.
The LP2 will work cohesively with the Loan Officer(s), borrowers, loan processors, underwriters, and third parties to close 95%+ of all loans on time while providing an outstanding experience from application to close. This position requires substantial cash, credit, capacity (income), collateral, communication skills, and the ability to be resourceful.
Responsibilities:
3 Core Duties Key Measurements
Prequalify: • Contact all borrower(s) within 24 hours after the Initial Loan Consultation
• Request and review cash, credit, and capacity (income) qualifications for all borrowers
Pre-Approve: • Accurately pre-approve all eligible borrowers
• Handle payment scenario requests
• Proactively contact pre-approved buyers
• Communicate effectively with Realtor partners
Pipeline: • Onboard all newly received contracts for Rate Lock Consultation
• Submit loan applications to Loan Processing for eDisclosures
• Execute outstanding borrower Tuesday Updates, Pre-Closing Funding Calls
• Ensure 95%+ loans close on time with daily check-ins to address choke points
• Resolve 95%+ of loan issues before escalating to the Loan Officer
Essential Duties of this Position Prequalify: • Contact all newly received applications within 24 hours of assignment by LO
• Thoroughly review 1003 with the borrower(s) and request necessary documents
• Explore all options before turning down a pre-approval request
• Keep Realtor partners updated on the progress
• Stay up to date on investor guidelines program changes
Pre-Approve: • Communicate pre-approval parameters to borrowers
• Provide supplemental pre-approval documents (e.g., Pre-Approval Addendum)
• Notify the referring Realtor immediately after issuing pre-approval
• Expedite rush pre-approval requests
• Flag any red flags or potential issues to the LO or Team Captain (if applicable)
• Dedicate one hour weekly to pre-approval outreach power hour
Pipeline: • Expedite onboarding for newly received contracts
• Perform a daily “gauge check” to identify “hot loans”
• Attend weekly branch pipeline meetings to track loan milestones
• Deliver Tuesday borrower update calls (and Realtors, when needed).
• Coordinate closely with loan processing teams
• Contact borrowers, attorneys, and realtors 24 hours before contingencies
• expire.
• Review Closing Disclosures for accuracy against the Loan Estimates
• Conduct pre-closing phone calls (48 hours before closing)
• Make congratulatory funding calls to borrowers, Realtors
• Provide post-closing/funding support
• Be available after hours for urgent questions (via mobile email)
• Consistently exceed borrower and referral partner expectations
Additional Role Expectations: • Professionalism: Maintain high standards in speech and email (no slang, curt responses, etc)
• Client Experience: Act as a concierge between borrowers' business partners
Qualifications:
Standard Job Requirements • Must maintain an active NMLS license
• Minimum 5 years in mortgage processing, underwriting, or origination
• Proficient in DU/DO, LP, and major investor guidelines
• Experience with Loan Origination Systems (Arive preferably)
• Skilled in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, OneNote)
• Strong verbal and written communication skills
• Ability to work under pressure and meet deadlines
• Excellent time management and organizational skills
• Ability to collaborate across the branch and corporate levels
• Completion of regulatory compliance training
About Company:
Mpire Financial Group, LLC is a mortgage brokerage based in Orlando, Florida, with Loan Originators across the US.
Job Tags
Work at office, Immediate start,
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