Job Description

Import Specialist - Entry Writer

Location: This role is based in the Inwood NY HQ

Overview -
This position supports import operations by specializing in U.S. Customs clearance
procedures and documentation. The Import Specialist coordinates global shipments,
prepares and submits required entries, and ensures compliance with U.S. Customs and
Border Protection (CBP) regulations. This role reports exceptions and requests guidance
from the Manager as needed in daily operations.

Key Responsibilities
• Customs Entry Writing: Serve as an experienced Customs Entry Writer, preparing
and submitting all necessary import documents and declarations to CBP.
• Tariff Classification: Apply current knowledge of the Tariff Schedule and customs
regulations to accurately classify goods.
• Logistics & Delivery: Arrange and coordinate last-mile delivery by dispatching trucks
and managing inland transportation from the port of arrival to the final destination.
• Shipment Coordination: Coordinate and manage the complete customer service for
assigned inbound international shipments entering the United States.
• Compliance & Documentation: Obtain and maintain client Standard Operating
Procedures (SOPs) and ensure all required import documentation is accurate and
compliant.
• Communication: Coordinates effectively with internal departments (Logistics,
Warehousing, IT) and external partners (carriers, customs brokers, clients) to
resolve shipment issues.
• Customer Service: Handles client requests, including billing inquiries, and refers
complex customs or operational issues to the Manager.
• Other projects as assigned.

The Ideal Candidate
• Experience: At least 1 year or more of experience working directly with a freight
forwarder focusing on Customs clearance and import operations.
• Entry Writing: Experienced as an Entry Writer, including familiarity with current
tariffs, classifications, and CBP regulations.
• Technical Skills: Knowledge of Microsoft Office products, including Word, Outlook,
and Excel.
• Work Ethic: Highly self-motivated, organized, and able to multitask effectively.
• Pressure Management: Proven ability to work well under pressure and meet tight
deadlines with a positive attitude.
• Communication: Able to convey information clearly verbally and in writing.
• Service: Passion for delivering quality customer service and a willingness to be a
collaborative team player.

Education & Certifications
• High School graduate required; a college degree in logistics, business,
transportation, or a related field is a plus.
• Industry certifications related to Customs, logistics, or transportation are a plus

Why Join Us?

We offer more than a job-we offer a career path. You'll join a collaborative team that values precision, innovation, and customer success. Expect a dynamic work environment, opportunities for professional growth, and the chance to make a real impact on global operations. Our culture emphasizes teamwork, continuous learning, and delivering excellence for our clients

Benefits:

Eligibility to enroll in the health insurance plans (medical, dental, vision) 30 days after your

date of hire.

- 401k / retirement plan, with company match of 50% up to 10%

- Life Insurance, Long Term Disability, Short Term Disability, Critical Illness, Identity Theft

Protection available for enrollment

E-Verify Notice:
We participate in the U.S. Department of Homeland Security's E-Verify program to confirm employment eligibility. All new hires will be required to complete the E-Verify process as part of onboarding.

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