Job Description

Hiring: W2 Candidates Only

Visa: Open to any visa type with valid work authorization in the USA

Key Responsibilities:

• Administer and maintain Salesforce platform (Service Cloud, Experience Cloud, Knowledge, CMS), including user setup, profiles, roles, permission sets/groups, and security sharing settings.
• Manage and improve custom objects, page layouts, flows, validation rules, reports, dashboards, and process automation.
• Lead Salesforce system upgrades, data imports/exports, deduplication efforts, and system integrations.
• Collaborate with business stakeholders to gather requirements, design solutions, and implement enhancements that drive business value.
• Design end-to-end Salesforce architecture solutions across Service Cloud, Experience Cloud, Content Management and other platform products.
• Maintain Lightning Web Components, Meta Data Types, Flows, Flow actions, Sites, apex triggers, classes, Aura components, API versions etc.
• Provide technical leadership on Salesforce initiatives, including complex integrations, custom development, and third-party solutions.
• Develop and maintain architectural documentation, data models, and integration diagrams.
• Translate business requirements into scalable, future-proof Salesforce solutions by maintaining high level of security across the platform.
• Evaluate and recommend tools and technologies from Salesforce AppExchange and external vendors.
• Develop and maintain Salesforce development best practices including Apex, LWC/Aura components, SOQL, and DevOps pipelines.
• Implement complex business logic, custom UI components, and integrations with external services (using REST/SOAP APIs).
• Lead deployment processes across sandboxes and production using CI/CD tools (e.g., Salesforce DX, Jenkins, Copado, Gearset).
• Maintain version control and branching strategies based on the available salesforce environments.
• Ensure test coverage, perform code reviews, and manage release cycles.
• Collaborate with business stakeholders, product owners, developers, and administrators to drive architectural decisions and platform governance.
• Lead code reviews and ensure adherence to security, scalability, and performance standards.
• Stay current on Salesforce releases, new features, and industry trends to continuously improve platform capabilities.
• Provide guidance on Salesforce Center of Excellence (CoE) practices, including design standards, technical governance, and data stewardship.
• Serve as the point of contact for Salesforce-related support, troubleshooting, and escalations.
• Maintain system documentation, training materials, and standard operating procedures.
• Participate in or lead projects involving Salesforce development, integration, and deployment.
• Collaborate with client stakeholders to define requirements, and deliverables, and set and handle expectations.
• Translate business requirements into well-architected solutions that best leverage the Salesforce platform.
• Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states.
• Provide oversight and governance of Salesforce projects.
• Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed.
• Handle the technical delivery of custom development, integrations, and data migration elements of Salesforce implementation.
• Maintain a target billable utilization aligned to the role.
• Ability to understand a project and deep dive to debug issues.
• From time-to-time, the architect may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects.

Candidate Qualifications:

· Extensive experience designing Salesforce applications, preferably for Government clients.

· Experience in Salesforce CRM with Government Cloud, Service Cloud, Experience cloud meeting security, compliance and efficiency.

· Deep knowledge of Salesforce architecture, integrations and best practices

· Proven ability to meet cybersecurity and non-functional requirements.

· Strong problem solving and communication skills.

· References from similar projects in the last projects.

· Salesforce certifications preferred.

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