Job Description:
Create and manage changes to the system.
Modify/configure the system to increase benefits and usability.
Daily administration and support of Salesforce including but not limited to managing multiple user setup, customization of objects, fields, record types, page layouts and validations
Manage system changes without interruption to the user
Grant/ remove and maintain user licenses
Communicate with users regarding new features, enhancements, and changes to the system
Monitor usage and mentor users/groups needing assistance
Continually seek ways to further enhance the end-user experience
Document company processes and workflows
Develop process documentation and field maps
Create new processes and associated reporting
Import data as appropriate
Monitor and manage exception logs for back-end system integration with SFDC
Monitor and improve data quality
Create and maintain dashboards
Create and maintain reports including folder maintenance
| Skills | Required / Desired | Your Amount of Experience in years/month |
| 4 years experience as a Salesforce System Administrator | Required | 4 |
| 2 years as Copado Administrator | Required | 2 |
| 2 years as Copado DevOps operations | Desired | 2 |
| 1 year Ownbackup data backup and recovery | Desired | 1 |
| 1 year Ownbackup data seeding | Required | 1 |
| 1 year Change and Configuration Management concepts and procedures | Desired | 1 |
| 1 year Apex code | Desired | 1 |
| 1 year with Salesforce utilities like Workbench and Dataloader | Required | 1 |
| Salesforce Administrator certification required | Highly desired |