Luxury Travel Advisor Job at HB Travels, New York, NY

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  • HB Travels
  • New York, NY

Job Description

About the Role

We are looking for a Luxury Travel Advisor to support clients throughout their high-end vacation planning and booking process. In this role, you will curate personalized travel experiences, answer questions, manage bookings, and ensure each client enjoys a seamless, stress-free, and luxurious travel experience from start to finish.

At HB Travels Agency USA, we focus on delivering personalized, reliable service to travelers nationwide.

Key Responsibilities

  • Respond to customer inquiries via email, phone, and messaging platforms in a timely, professional manner.
  • Assist clients with luxury travel planning, exclusive accommodations, booking updates, cancellations, and special requests.
  • Provide accurate and current information regarding luxury destinations, experiences, and agency procedures.
  • Maintain organized client records and ensure clear communication throughout the planning and booking process.
  • Follow up with clients prior to travel and after their trip to confirm details and gather feedback.
  • Resolve concerns with empathy, discretion, and effective problem-solving.

Benefits

  • Fully remote flexibility – work from any location with a schedule that suits your lifestyle.
  • Travel perks and access to discounted luxury rates.

  • Training and continuous support to help you grow in the luxury travel and customer service field.
  • A supportive, team-oriented environment dedicated to exceptional client care.

What We’re Looking For

  • Strong written and verbal communication skills.

  • Customer service experience; travel, tourism, or hospitality experience is a plus.
  • High attention to detail and excellent organizational skills.

  • Knowledge or interest in luxury travel and exclusive experiences.

  • Ability to learn new systems and booking tools quickly.

  • A positive, client-focused attitude and genuine interest in helping travelers create memorable, high-end vacations.

Job Tags

Remote job,

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