Provides technical assistance, advices to hotel management so as to minimise overhead expenses and maximise productivity in all areas.
Assist authorised users in relation to operation of the hotel’s IS system hardware, various modules and supporting personal computers.
Coordinates timely repair and return to service any faulty systems or items of equipment.
Establishes and implements procedures to ensure backup of data in any IS system.
Rebuilds data corrupted by either hardware or software faults.
Coordinates the timely handling of any software fault reports or enhancement requests.
Sets up emergency procedures to continue the operation of the hotel in the event of system failure.
Provides manuals on the issue of IS systems and incorporates those manuals into the relevant operating procedures of the hotel.
Establishes necessary security measures to prevent unauthorised access to the IS systems.
Provides technical assistance to internal and external audit employees.
Works with Sales and Marketing Department and Operational Departments to set up and maintain clean relevant databases for management purpose

Diploma/Graduation

#J-18808-Ljbffr

Full time,