Job Description

Job Summary:

We’re looking for a bold and results-driven General Manager to oversee the daily logistics operations for our high-end furniture retail client. This role requires a strong personality, someone who isn’t afraid to speak up, challenge incorrect charges, and always prioritize the best interests of the company.

You will be coordinating with 10-12 fourth-party logistics (4PL) contractors to ensure seamless delivery operations, outstanding customer satisfaction, and financial efficiency. The ideal candidate is a decisive leader with a keen eye for financial accuracy, strong negotiation skills, and expertise in routing software and logistics management.

This position offers tremendous growth potential based on performance - if you’re ready to step up and lead, we’d love to hear from you!

Key Responsibilities:

• Operational Oversight: Lead daily logistics operations, ensuring efficient and timely deliveries for a high-end furniture retailer while maintaining top-tier service standards.
• Team Leadership: Mentor and develop a high-performing team , fostering accountability and excellence.
• 4PL Contractor Management: Recruit, onboard, and firmly manage 10-12 4PL contractors, ensuring compliance, performance, and contract integrity.
• Financial Management: Oversee budgets, dispute incorrect charges , and ensure cost control and financial optimization.
• Routing Software Expertise: Utilize logistics software to streamline delivery schedules and maximize efficiency.
• Customer Relations & Advocacy: Act as the primary liaison with the furniture retailer, defending company interests and ensuring fair treatment in financial matters .
• Process Improvement: Identify opportunities for better efficiency and implement strategic solutions .
• Compliance & Safety: Ensure adherence to regulations, proactively address risks , and uphold best practices.

Qualifications:

• Experience: 3+ years in logistics or supply chain management, with at least 1 year in a leadership role overseeing 3PL or 4PL operations .
• Negotiation & Dispute Resolution: Ability to confidently challenge discrepancies and advocate for financial fairness .
• Financial Acumen: Good knowledge of financial reporting within logistics.
• Technical Skills: Proficiency in routing software ( Dispatch Track preferred) and logistics systems.
• Leadership Style: Assertive, strategic, and highly accountable with the ability to drive results .
• Time Management: Strong organizational skills and the ability to prioritize effectively in a fast-moving environment.
• Communication: Exceptional verbal and written communication, persuasive when needed .
• Growth Potential: Eager to expand within the company, driven by performance-based career progression .
• Willing to learn : We don't expect the candidate to master any tool, but they should be willing to learn and adapt quickly.

What We Offer:

• Competitive salary up to $70,000 per year, based on experience.
• A fast-paced, high-impact work environment.
• The chance to work for a prestigious high-end furniture retailer.
• Career advancement opportunities based on performance.
• A supportive yet performance-driven team culture.

How to Apply:

If you are a strong-willed, results-oriented leader with a passion for logistics and financial integrity, we want to hear from you! Submit your resume and a cover letter detailing your relevant experience to jobs@finalmileproviders.com.

Applications are reviewed on a rolling basis until the position is filled.

Equal Opportunity Employer:

We value diversity and inclusion and encourage applications from all qualified candidates, regardless of background.

Note on Salary:
The salary range of u p to $70,000 depends on experience and qualifications. For any questions about compensation or benefits, please contact Orlando Rosa at orosa@finalmileproviders.com | (407) 402-4034.

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