Job Description
Description Major Goals and Responsibilities: Manage Subscription and Perpetual software renewals, including Virtual Enterprise Support Agreements (vESA).
- Renewing Subscription contracts with customers.
- Create and send perpetual renewal quotes.
- Onboard new customers and projects.
- Process Accounts Receivable.
- End of Month processes; required to work the following 2 business days after end of month.
- Build and maintain long-term relationships with existing accounts and suppliers.
- Liaise between customers and internal staff to ensure the timely and successful delivery of products according to customer needs.
- Ensure accurate record-keeping in CRM for interactions with clients, opportunities, and sales data.
Requirements Primary Contacts: Prosource - Director of Professional Service
- Director of ECM Sales
- Sr. Project Manager
Client - Accounts Payable
- Business Owner(s)
- Information Technology
Prerequisites - High school diploma or equivalent.
- Experience with Microsoft Windows and Office Applications.
- Experience with QuickBooks or other financial application billing systems.
Toughest Part Of The Job - 6-month training time.
- Managing time and focusing on what is important.
Behavioral Characteristics - Dealing with unique or complex situations
- Concentration on detail work
- Ingenuity
- Following a steady work pattern, start to finish of work assigned
- Vision to plan ahead
Compensation - The compensation is based on 40 hours a week. Yearly compensation between $45k-$50k year (includes bonus).
Job Tags
Work at office,