Job Description
Business Office Manager
General Purpose:
Supervise, coordinate, and perform business office functions under the direction of the Administrator in accordance with sound accounting practices.
Essential Job Functions:
This facility expects their employees to promote an atmosphere of teamwork with other employees and hospitality and comfort for its residents. Therefore, the following list of duties is not all-inclusive:
- Prepare and submit reports on a timely basis as required and directed by Administrator, this company and governmental agencies.
- Accumulate and maintain, in an organized manner, vital statistics relating to admissions, discharges, deaths, transfers and daily census of facility residents.
- Prepare and submit monthly resident billings for services provided.
- Responsible for monthly Medicaid, Medicare, and other insurance billings along with timely follow-up with intermediaries on delinquent payments.
- Monitor and manage the accounts receivable collection process.
- Pursue past due accounts persistently and maintain proper back-up documentation
- Obtain and submit all required documentation to bill third party payers as per program/company guidelines.
- Maintain financial records including cash receipts, cash disbursements; accounts receivable, accounts payable, payroll journal, and general ledger as directed.
- Attend department head meetings, seminars, and workshops, when approved, to assure current knowledge of State and Federal laws and regulations pertaining to bookkeeping functions.
- Be responsible for ensuring daily bank deposits are made and reconciling all facility cash and checking accounts.
- Verify that resident trust is accurately recorded.
- Provide statistics to audit and reimbursement for year end processing.
- Maintain an accurate accounting of patient trust funds including monthly reconciliation and quarterly statements to responsible parties. Reconcile petty cash for Patient Trust Fund daily.
- Participate in the resident admission process by providing explanations of the facility’s rates, billing cycle and payment terms, including collecting the first month’s advance payment upon admission.
- Supervise and oversee other business office clerical staff, as assigned.
Other Duties:
- Attend in-service education programs in order to meet facility educational requirements.
- Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill and Evacuation Procedures and know how to use the information.
- Maintain confidentiality of resident and facility records/information.
- Protect residents from neglect, mistreatment, and abuse.
- Protect the personal property of the residents of the facility.
- Others as directed by the supervisor or administrator.
Minimum Qualifications:
- Business Degree or experience in health care facility; office management preferred.
- Organized and detailed in work performance.
- Good communication skills with excellent self-discipline and patience.
- Genuine caring for and interest in elderly and disabled people in a nursing facility.
- Comply with the Residents’ Rights and Facility Policies and Procedures.
- Perform work tasks within the physical demand requirements as outlined below.
- Have experience with Medicare and Medicaid billing practices
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